Frequently asked questions
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Explore our top FAQs to find the information you need quickly.
Contact us for a free quote by:
- Email: fnssales@fnscold.com
- Phone: 800-877-3298 (toll free) or 479-750-3298
- Website: Fill out the free quote form at fnscold.com/get-a-free-quote
We'll schedule a meeting to discuss your specific cold storage needs and develop a customized solution.
Absolutely. Our e-commerce cold storage fulfillment services cover the entire supply chain process: receiving inventory, storing products, processing orders, picking items, packing boxes, and preparing shipments according to customer preferences. We handle both business-to-business and direct-to-consumer fulfillment.
Yes, Frez-N-Stor is SQF (Safe Quality Food) certified, which represents a higher level of food safety audit standards. We also maintain an audited food defense plan to further enhance our commitment to safety and security.
We serve a diverse range of industries with cold storage needs including:
- Poultry and meat processors
- Produce distributors
- Ice cream manufacturers
- Food retailers and wholesalers
- Food service providers
- E-commerce businesses
- Government contractors
Unlike many competitors focused primarily on technology and automation, we prioritize human connections. Each customer is assigned a dedicated live person to manage their account and serve as your single point of contact for any concern. You'll also always have access to our top leadership, allowing us to be nimble in execution and responsive to your needs.
Our facilities feature:
- Approximately 40 feet high ceilings with full racking
- Structural steel racking systems for durability and heavy load capacity
- Redundant ammonia refrigeration, mechanical, and electrical systems
- Fire suppression systems centrally monitored 24/7 with sensors throughout buildings and racking
All our facilities use energy-efficient ammonia refrigeration systems. Ammonia is a natural refrigerant that keeps costs down while providing the precise temperature ranges your products require. We also employ refrigeration management systems to monitor and optimize efficiency. The systems include 24/7 central monitoring with sensors to detect unusual ammonia levels.
Security is a top priority at Frez-N-Stor. Our facilities feature:
- IP-based surveillance systems accessible by approved customers from anywhere with internet connection
- Badge access systems to prevent unauthorized entry
- 24/7 video monitoring throughout premises
- Third-party monitoring for burglary, temperature, ammonia levels, and fire
- Controlled access throughout all facilities and grounds
- Secure networks with regular penetration testing
- SQF certification (higher level food safety audit standards)
- Audited food defense plan
We utilize state-of-the-art warehouse management systems (WMS) with RF barcode scanning to provide real-time data and improve efficiency. Our systems can integrate seamlessly with customer platforms, allowing you to receive all necessary information electronically. We also offer client login portals for easy access to your account information.
Frez-N-Stor is a commercial cold storage warehouse company that provides quick freezing, handling, and storage services for the food industry and beyond. We specialize in customized cold storage solutions for any customer application, including inventory control and security, with swift time to action and flexible solutions. With over 50 years of experience dating back to the 1960s, we specialize in temperature-controlled warehousing solutions for producers, retailers, food service providers, and government-contracted customers.
We operate three facilities across Arkansas and Texas:
- Springdale, Arkansas (headquarters): 610 Porter Avenue, Springdale, AR 72764
- Greenville, Texas: 97,250 sq. ft. facility with 3,890,000 cu. ft. of storage space
- Terrell, Texas: 104,428 sq. ft. facility with 2,126,102 cu. ft. of storage space
Our facilities offer multiple temperature-controlled environments to meet diverse storage needs:
- Blast freezing: -35°F (in blast cells)
- Standard freezing: -5°F to 0°F
- Cold storage: 35-38°F
- Ambient temperatures: up to 65°F
Each facility features three temperature partitions, allowing us to maintain controlled ranges from -15°F to 65°F in different storage rooms.
Blast freezing rapidly brings down the temperature of food products including poultry, beef, ice cream, and fresh produce. Unlike traditional freezing methods that create large ice crystals which can compromise food quality and flavor, blast freezing creates minute ice crystals that cause negligible deterioration while maintaining the food's overall quality. Once blast frozen, products can transition to standard cold storage for extended preservation.
FREZ-N-STOR delivers end-to-end cold storage, fulfillment, and logistics services built around execution, including:
- Blast freezing capabilities
- Cold storage fulfillment (B2B and direct-to-consumer)
- E-commerce fulfillment
- Pick and pack services
- Kitting services (assembling multi-product orders)
- International shipping coordination
- In-person quality control checks
- Inventory management and control
CONTACT US
We believe in direct access and straightforward conversations. Whether you need a quote, have questions about our capabilities, or want to discuss a custom solution, you'll connect with someone who can actually help. Reach out and let's figure out your cold storage needs.